Shipping and returns.

Shipping

• Orders ship within [1–2] business days and usually arrive [3–5] business days after that.
• Shipping is free on orders over $100, including the 3-month plan. Below that it's [$X].
• You'll get a tracking link by email as soon as your order leaves us.
• We ship within the United States.

Subscription bottles ship before you run out, so there's always one in the fridge.

When it arrives

JUS doesn't need to be cold in transit. Once you open it, keep it in the fridge and shake it before each pour.

Damaged or missing

If a bottle arrives leaking or broken, or your order never shows up, email customerservice@havvn.com with your order number and a photo if you can. We'll send a replacement at no charge.

Returns and refunds

Your first order is covered by our 30-day money-back guarantee. If JUS isn't for you, tell us within 30 days and we'll refund it. There's no need to ship anything back.

After that, opened bottles can't be returned since it's a food product, but you can cancel or pause your subscription at any time from your account.